ACRA: Raising Industry Standards Through Real-World Training

Knowledge is the foundation of success in the ever-evolving world of cleaning and restoration. That’s where the Australian Cleaning & Restoration Academy ‘ACRA’ stands out from others. We are not just another training provider; our training academy is built on the belief that real world learning creates well-trained professionals which lead to stronger businesses, better customer outcomes, and a more respected industry as a whole.

Our Purpose: Our Why!

At ACRA, we empower restoration, cleaning, and other industry professionals with top-tier training tailored to their unique business needs, ensuring practical, real-world success. Our courses are designed to equip business owners, technicians, the administration team, builders, assessors and insurance professionals with the skills, knowledge, and confidence to deliver outstanding service in water damage restoration, carpet cleaning, OH&S, and business development. This is achieved by offering flexible training solutions to fit different learning styles and business needs.

But we don’t just focus on technical skills. We believe true success comes from a universal approach to business growth. ACRA provides practical training for the restoration and cleaning industry, focusing on both essential skills and often-overlooked areas. Our courses in water damage restoration, carpet cleaning, OH&S, and business development empower your team to excel in real-world scenarios. We emphasise crucial aspects such as customer engagement, accurate reporting, and operational efficiencies, alongside thorough instruction in moisture detection, invoicing strategies, and equipment utilisation, enabling you to build a resilient and effective business.

Who We Are: The ACRA Story

The Australian Cleaning & Restoration Academy was born out of real-world experience and success. After years in the industry operating a profitable & successful business, we saw the difference that well-trained staff made in the success of a business. The best-performing companies weren’t just lucky; they invested in their people, ensuring they knew exactly how to do their jobs effectively and efficiently.

On the flip side, we also witnessed the costly consequences of poorly trained technicians. Again and again, we saw insurance companies and customers paying the price for mistakes that could have been avoided. Whether it was improper moisture detection, ineffective drying techniques, or lack of understanding of the restoration process, the impact was the same—unnecessary damage, higher costs, and dissatisfied clients.

ACRA was founded to raise the standard of the industry by closing the knowledge gap. We are passionate about working alongside businesses to provide training that is not only theory-based but also practical and hands-on.

What We Offer: Tailored Training for Every Need

We provide expert training in the following key areas:

• Water Damage Restoration – Including structural drying, moisture detection, and dehumidification, equipment justification and meeting hygienist standard.

• OH&S Training – Ensuring safety and compliance in restoration and cleaning.

• Carpet Cleaning – Advanced techniques to improve service quality and efficiency.

• Business Building – Helping businesses grow, streamline operations, and increase profitability.

• Customised Training – Toolbox sessions and tailored programs designed for unique business needs.

Who We Work With: Our Audiences

Our training is designed for a broad range of professionals, including:

• Restoration Companies

• Carpet Cleaners

• Builders

• Assessors

• Indoor Environmental Professionals

• Insurance Professionals

How We Deliver Training

We offer flexible training solutions to fit different learning styles and business needs:

• Public In-Person Training – Hands-on courses open to industry professionals.

• Private In-Person Training – Tailored training delivered directly to your team at your site.

• Online Delivered Training – Live, interactive sessions with expert trainers.

• Online Self-Paced Training – Learn at your own pace with structured online modules.

• Workshops and Specialised Training Programs – Customised sessions focusing on key industry skills.

WE ALSO TRAVEL TO YOU!

One of the key benefits of training with ACRA is our ability to bring the training to you. We travel across Australia and New Zealand, delivering high-quality private training sessions directly at your workplace or chosen venue. This ensures your team receives the most relevant, hands-on experience in a real-world setting without the need to travel extensively. Our customised training approach allows businesses to maximise their investment in education while minimising downtime.

Why Train with ACRA?

At ACRA, we bring more than just industry knowledge—we bring real-world experience and learning. Every challenge you face, we’ve faced too. Every mistake you might make, we’ve learned from. Our focus is on practical, effective training that ensures you get the most out of your tools, equipment, and team. 

We recognise that there are other industry-recognised training courses that provide essential theoretical knowledge. ACRA closes the knowledge gap by building upon these crucial theories with hands-on, experience-driven learning. Our training goes beyond the classroom, equipping you with the practical skills and insights needed to apply industry principles effectively in real-world scenarios.

We don’t just teach; we work alongside you to help you build a stronger business, raise industry standards, and deliver outstanding service.

How to Engage with ACRA

We focus on private, tailored training as the best use of your time and resources. Whether you’re an individual looking to advance your career or a business wanting to strengthen your team, we’re here to help.

Book a private training session at your location. Explore our online training options. Join one of our public training courses.

ACRA is here to support you. Get in touch today to see how we can help your business grow and thrive.