Carpet / Upholstery Cleaning & Business Building Course

Course Content

• How to attract new customers

• How to convert the enquiry into a job

• How to quote/price to make money

• Inspection & audit process

• The Cleaning Processes

• Equipment & Accessories

• Product Chemistry

• Understanding Fibres, Fabrics & Leather

• Spots & Stain Removal

• Odours & Urine Treatments

• Allergies & Chemical Sensitivity

• Protection Myths

• Safety & WHS

• Customer Satisfaction

• How to keep your Customers

• Data Management, Job Costing, Invoicing,
  Tax & Cash flow, Exit Plan

• Maintenance Cleaning